OPENTEKNIK
Mail: 1968 S. Coast Hwy, Suite 5003, Laguna Beach CA 92651, United States WhatsApp: +1 (514) 400-7286 CONTACT US BUY NOW

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Scope of Technical Support for Premium Users

What Technical Support Covers

Our technical support includes assistance with:

  • Bug Fixes
    If you encounter a bug and our team verifies the issue and identifies a solution, we will fix it and provide clear instructions on how to apply the patch.

  • Feature Guidance
    If you're unsure how a specific feature works, we’ll explain its functionality and usage.


What Technical Support Does Not Cover

Technical support does not include development-related assistance, such as:

  • Custom code modifications and customizations
  • Changing or moving elements within the code
  • Locating specific parts of the codebase
  • Creating or developing components
  • Troubleshooting hosting issues
  • Understanding how specific parts of the code work
  • Handling migrations, installations, or upgrades

What does API includes

  • It includes mobile app, sentiment and video calling API requests in your active support period.

Need Development Help?

For any development-related questions or customization support, we encourage you to post your queries on our community website where developers and contributors can assist you.